How will I know my order has been shipped?
You will receive an email that your order has been shipped with the tracking number. Email updates are sent between 9:00 - 18:00 pm. Check your spam also. If you didn't receive an email, you can ask via email for the tracking number.
I already emailed my proof of payment. Why is the Order Status still Awaiting Payment?
Bank deposits are manually checked (via internet banking). Sometimes it is not updated on a real-time basis. Please allow us 24 hours to confirm your payments. If no confirmation has been made within 24 hours, then you may follow up via email.
When will I receive my order?
Xend Metro Manila – 1-3 business days (including Saturdays for residential addresses)
Fastrack Provincial - 2-3 business days
Can I cancel my order?
Yes, please send an email to firstname.lastname@example.org
Note: BabyPlus has the right to cancel orders not settled within 3 working days.
Do you have a physical store?
We are only available online.